Setting up UniClubs Pay
UniClubs Pay is how your club accepts cards, TWINT, Apple Pay and Google Pay online — with payments confirmed automatically and paid out to your club’s bank account. It’s built into UniClubs and run together with the Swiss payment provider Payrexx, and there’s no subscription or setup fee — you only pay the usual card processing fee on each payment, deducted automatically before the payout.
You set it up entirely in your club panel under Settings → Payments. Filling it in takes about 10 minutes. Payrexx then checks your club once — Swiss law requires this for anyone receiving payments — which usually takes one working day. As soon as your club is approved, online payments switch on by themselves.
Have these ready before you start — a wrong or outdated document is the #1 reason an application gets sent back:
- Your club’s statutes as a PDF (if they’re already uploaded in your club settings, we use those).
- For each board member who signs for the club: a photo ID, front and back, and a proof of home address dated within the last 6 months (see the tip below).
- Your club’s IBAN — the account that should receive payouts.
Choose the email for your payment account
When you start, you’re asked for one email address. It becomes the login of your payment account, and Payrexx sends its own messages there — including the details if they ever need something changed.
Use an address the whole board can access and that stays with the club, not a personal one that leaves with you. Avoid an address on a custom domain you might lose: if a future board forgets to renew the club’s domain, nobody will receive those messages anymore.
Fill in the four steps
Club details
We fill this in from your club profile — check it and adjust where needed. The legal name should match your statutes, and the seat is usually your university’s address (we prefill it where we know it).
Two fields are worth a second look:
- What members pay for — plain sentences, e.g. “Membership fees and event tickets for our club at the University of St. Gallen.”
- Text on bank statements — what students see on their card statement (5–18 characters). Use your club’s short name so members recognise the charge and don’t dispute it, e.g.
AAZ ETH.
Signatories
Add only the people who can sign for the club — check your statutes for who is authorised to sign (zeichnungsberechtigt). In practice that’s usually one or two people, e.g. the president and the treasurer. You don’t add the rest of the board.
- Signing authority: most clubs require two board members to sign together (joint signature) — then add both. Choose alone only if your statutes let that person sign on their own.
- Board size: you’re asked how many members your board has in total. It’s only used to work out each signatory’s share of the voting rights.
- ID: passport, ID card or driver’s licence — for ID cards and licences upload both sides.
- Proof of address: see the tip below.
Photos taken with your phone work fine and are converted automatically. Screenshots don’t — they’re the second most common reason an application gets sent back.
Payout account
Enter your club’s IBAN. The account must be in the club’s name, not a board member’s private account — we use the legal name from step 1 as the account holder.
Review & submit
Check the summary, confirm that everything is correct, and submit. You can see the status in Settings → Payments at any time, and your club admins get an email as soon as anything changes.
Proof of address — what works. The document must show the person’s full name and home address and be dated within the last 6 months. Accepted: phone or internet bill, electricity/gas/water bill, bank or credit-card statement, insurance letter, or a letter from an authority. Not accepted: screenshots, envelopes, ID cards, or documents addressed to someone else.
The easy choice is last month’s phone bill — you get a fresh one every month and it carries little sensitive information.
Collecting documents from others? It’s usually fastest if each signatory sends their ID and proof of address to one person, who enters everyone.
After you submit
Timing. Submit before 16:00 (4 PM) on a working day and the check often happens the same day — no guarantee, but it usually moves fast.
When you’re approved, UniClubs switches online payments on automatically and emails your admins. There’s nothing to connect or configure — members can pay by Mastercard, Visa, TWINT, Apple Pay, Google Pay and Samsung Pay right away.
If Payrexx needs something changed, you’ll see it in Settings → Payments, and Payrexx sends the details to your payment account’s email address. Usually it’s an outdated proof of address or a screenshot. Click Fix it in UniClubs Pay, replace the document, and submit again there — UniClubs picks up the new status by itself.
Getting paid out
Once you’re live, the money students pay flows to your club automatically.
When do I get the money? Payouts run monthly by default — what you collect is settled and transferred to your account on a regular monthly cycle. If your club needs it faster, weekly or even daily payouts can be arranged: just get in touch and we’ll set a schedule that fits.
Where does the money go? Straight to the IBAN you entered in the Payout account step. Nothing is held by UniClubs along the way. If you ever need to change the account, get in touch.
Someone paid, but I haven’t received the money — is it lost? No, the money is safe. It simply hasn’t landed yet: every payment goes through a short clearing period, and it only reaches your bank on the next payout run — not the same day it’s made. In the meantime you can see every confirmed payment in your club’s Finance area, so you always know what’s on its way.
Already have a UniClubs Pay account?
If your club signed up for UniClubs Pay before it was built into UniClubs, you don’t need to start over. On the Settings → Payments page, choose Already have a UniClubs Pay account? Connect it — or email us at [email protected] and we’ll connect it for you.
Stuck on any step? Email us at [email protected].