Members & staff

Your members and your staff are two different things: members join through a tier, staff hold a role that grants panel access. See The club panel for how roles work and why they’re separate from membership.

Managing members

The Members → All Members list is your roster — search and filter by status, and open anyone to see their tiers, what they’ve paid, and how long they’ve been a member. From a member you can add or revoke a membership and record a payment.

Why a number might be blank

Members share their phone number with clubs by default, so most numbers show — but sharing is the member’s choice. A blank phone means that member turned sharing off or never added a number; it isn’t a bug, and email always shows.

If this is really about getting people into a WhatsApp group — usually why boards want numbers in the first place — collecting numbers by hand is the hard way. You have two better routes, both under Communicating with members: drop a group invite link into a tier’s welcome email, or use the WhatsApp integration to add members automatically — nothing to share around, and only your members end up in the group.

If you genuinely need the numbers themselves, set Require phone number on the relevant tiers so people must provide and share one to join — see Requiring a phone number.

Staff

• Add staff by email under Members → Staff and give them a role — Admin, Recruiter, or Viewer — plus an optional display title. A regular club member is not staff and never sees the panel.
• Roles and titles are independent: the title (“President”, “VP Events”) is cosmetic; the role is what grants access.

Board list

Mark which staff appear on your public club page, and in what order. This is display only — someone on the board list still needs an Admin or Recruiter role to actually manage anything.

Board recruitment

Post open board and committee positions and review applicants right in the panel. This is the other side of what students see under Board positions.