Membership tiers
Tiers are the products students choose when they join. Each one you define has a name, price, description, and perks — plus a few settings that do real work.
Tier settings worth knowing
- Duration — rolling (a number of days), fixed (valid until a set date, e.g. end of semester), or lifetime.
- Auto-accept — approve applications instantly, or hold them for manual review.
- Require phone number — for tiers where you need to reach members (usually group chats).
- Max members, display order, and a Recommended badge to steer people to the tier you want.
- Welcome email — a custom message sent the moment someone’s membership activates.
- Active — an inactive tier is hidden from your public join page and won’t take new public sign-ups. You can still assign members to it yourself.
Link a tier to a WhatsApp group and members are added automatically. Set the group on the tier and new members flow straight into the right chat — no manual adding, no chasing phone numbers. See Communicating with members.
The hidden “staff tier” trick. Board members hold a role, not a membership — so if you run a free tier alongside a paid one and later create an event that excludes free-tier members, your own board can get shut out. The fix clubs use: make a staff tier, set it inactive (hidden), and give it a price of 1 — not 0. Because “free tier” means exactly price 0, a tier priced at 1 counts as paid, so staff you assign to it are never caught by a free-tier exclusion. Assign board members to it manually.
Reviewing membership applications
Most clubs’ Members → Applications list stays empty — it only fills up if you run a tier that needs approval (typically alumni or exchange tiers). There you see each applicant’s details and answers, and approve or reject them.
Approve first, pay second. If an approval tier is paid, the applicant hasn’t paid yet when they apply. Once you accept, they have 7 days to pay before the membership takes effect — so approving someone isn’t the same as them being a paid-up member.
Set the questions applicants answer under Settings → Membership Questions.